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SENIOR CUSTOMER REPRESENTATIVE

Lagos
23/05/18 1:13
7 Applications
Job Type:
Full Time
Salary:
150,000
Start Date:
MAY 17TH

As experts in the field, the job description of senior customer service representatives includes guiding all representatives in the execution of assigned tasks and ensuring that their services are of maximum satisfaction to customers.

They give report and feedback to management about the level of performance of members of staff in the organization.

In order to boost organizational performance, the CSR is always available to assist team leaders to evaluate and scrutinize current performance trends.

He/she also keeps track of contacts of clients and carries out mentoring on a personal level to further elevate and increase productivity.




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