We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile.
All applicants should have a minimum of OND. Professional certification is an added advantage.
MODE OF APPLICATION
All qualified and interested applicants should forward a comprehensive resume to the comment box provided or to this email address firstname.lastname@example.org
for urgent recruitment and must be willing to resume duty immediately.